You will not find any of the following at the Bernhard Baron Cottage Homes:
| Marble staircases and automatic lifts. All facilities for residents are on the ground floor. |
| Residents sitting in rows in highbacked chairs, staring into space. Most of our residents are quite active. |
| A television always switched on. There is a large screen in the lounge which is switched on only for planned events; films are screened regularly. Most residents have televisions with Freeview in their own rooms. |
| Blank walls to look at. Every cottage has views of the gardens, and every room in the main building has a window overlooking the gardens. |
| Isolation. The Homes work as a community, with many optional activities. Residents who wish to may stay in their rooms; it is their home and they may do as they like. |
| Frozen meals from outside caterers, reheated in a microwave. Nearly all food is freshly prepared in our own kitchen. |
| A staff dining room. Residents and members of staff share the same dining room. |
| Overworked staff. There are nearly as many members of staff as there are residents, and many of them share residents' mealtimes and coffee breaks. |
| Frequent changes of staff who don't know who you are. Most of our staff have been with us for a long time, some more than 15 years. |
| Unexpected extra charges. All of our charges are listed in the table of fees. There are numerous free extras. |